FAQS

Frequently asked questions

All

Appointments

Patients

My pharmacy faxed a renewal request, but I haven't heard back. What should I do?

I am connected for my virtual appointment, but the doctor hasn’t joined. Is it still happening?

Which platform is used for virtual visits?

I already have a family doctor. Can I still see Dr. El Said for a specific concern?

Are you accepting new patients?

What's the process of becoming a registered patient at this office?

What’s the best way to book an appointment?

Is this a walk-in/can I be seen for my urgent concern?

When can I come in for blood work and lab services?